Emma RBS Case Study

Emma began volunteering here at The Donna Louise through the Corporate Social Responsibility Forum at RBS where she works. The company gives its employees 24 hours per year to volunteer for local charities so Emma and a group of her colleagues arranged to come to The Donna Louise.

Emma explained, “I think the very first thing I did was either gardening or painting at the hospice. I now manage the relationship between our office and The Donna Louise and regularly speak to Katie in the Fundraising team to organise our volunteers.

Margaret Shermer Case Study

Having been a teacher for 36 years I feel enormously privileged to have played a part in so many young people’s lives and, hopefully, made a difference.

My UPS, or ‘catchphrase,’ was PMA, Positive Mental Attitude, and all my pupils would use this on a regular basis.

We also practiced ‘smiling’ at the beginning of every day and concentrated on releasing the chemicals in the brain that made us feel physically much happier. Try it!

Anne and Dave Thompson Case Study

How often do you volunteer at the Hospice?

We keep two days a week free to work at the Donna Louise. This is going out collecting full boxes from people's house, pubs, and shops. We also volunteer for anything else we can, when we are free.

Why did you start volunteering?

Ann started volunteering about 12 years ago. I saw an advert in the local paper asking for help at the restaurant in the local court. Applied for the job, and the cafe closed before I got the job, so I was asked if I would like to do the ironing, once a week. I did this happily and since the ironing has finished I have gone on to help with the fundraising and anything else I can help with.

Christine Underwood Case Study

How often do you volunteer at the Hospice? How many times a week?

I usually volunteer on a Tuesday afternoon with the Care Team but I do extra days when needed if I can.

Why did you start volunteering?

I started volunteering 5 and a half years ago, after losing my mum. I felt I wanted to be a part of something, to give something back, but I wasn't sure what, then one day I saw an ad in our local paper about the Donna Louise needing volunteers so I came to the interviews and was smitten. I knew it was what I wanted. I knew it was so worthwhile, so necessary for these special children and their families. It opened my eyes to how life for the families was a constant struggle and I felt humbled. I realised what a wonderful place this Hospice was not just for the poorly child but for the whole family. It gives them so much help in so many directions it's amazing. I felt my mum was smiling down on me as she adored children.

Hannah Thompson Case Study

How often do you volunteer at the Hospice?

I give up my spare time and always come in the holidays.

Why did you start volunteering?

Because I wanted to support the children who need the help and support. I wanted to follow the steps of my Nan and Granddad who volunteer at The Donna Louise. Tthe first time I went there, I met some amazing people who are such an inspiration to others. It's a lovely and cheerful place.

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